Side-by-Side Comparison of
EquityTeam vs RPM Midwest
|
Business Info |
RPM Midwest |
EquityTeam
|
| Established | 2004 | 2008 |
|
Office Locations and Areas Serviced
|
Cincinnati (metro), Dayton (metro), Columbus (metro), Louisville (metro)
|
Cincinnati (serving Cincinnati metro & south Dayton)
|
|
# of doors under mgmt
|
1500+ over 4 markets
|
500+ around Cincinnati
|
| Growth Philosophy |
Quantity / # of doors.
|
Quality over quantity. Good properties, good owners, multiple internal service offerings. |
Business Summary : RPM is a larger PM focused on growing their number of doors through marketing campaigns and acquisitions. EquityTeam is focused on providing quality service and has grown organically over the years, mostly from referrals and word-of-mouth.
|
Customer Satisfaction & Rewards
|
RPM Midwest |
EquityTeam
|
|
3.7 Stars (131 Reviews)
|
4.5 Stars (67 Reviews)
|
|
| BBB |
1.2 Star, 22 Neg, 0 Positive, A+ Rating
|
5 Stars, A+ Rating, 11 Reviews
|
|
Facebook
|
Reviews Disabled
|
5 Stars, A+ Rating, 11 Reviews
|
| Customer Rewards Program |
No |
POINTS by EquityTeam |
Customer Satisfaction Summary : A closer look at RPM's reviews finds many 4 and 5 star ratings with little to no comments or details. EquityTeam has a consistent 4+ rating on every major review channel from real reviews.
| Operations | RPM Midwest |
EquityTeam
|
| Operational Type (Agent-based, Departmental, Hybrid) |
Departmental
|
Hybrid / Team
|
| Primary Software |
Propertyware |
Propertyware |
|
Primary Owner Contact
|
Salesperson to start, then Support
|
Portfolio Mgr. (PM)
|
| Primary Owner Advocate |
No |
Portfolio Mgr. (PM) |
| Maintenance and Projects |
Internal Employees |
Large network of skilled and vetted 3rd party service providers |
| Primary Property Advocate |
No |
Property Services Manager (PSM) |
| Primary Tenant Contact |
Support |
Leasing Manager (LM) + Leasing Team |
| Primary Tenant Advocate |
No |
Leasing Manager (LM) |
| Business Intelligence (BI) on a Portfolio's Performance |
No |
Coming Soon |
Operations Summary : Operations are only as good as the people and processes working within those systems. Both companies use the best software in the industry. Both companies have a helpdesk system. The main difference is EquityTeam uses 3 managers per property (PM, PSM, LM) who work as a team and are responsible for knowing the portfolio/property intimately, and EquityTeam utilizes a custom built software solution as the engine for it's operations.
| Pricing & Guarantees> | RPM Midwest |
EquityTeam
|
|
Satisfaction Guarantee
|
No |
Yes, 90 Days
|
| Pet Damage Guarantee |
No |
Yes, Up to $1,000 |
|
Accounting Guarantee
|
No
|
Yes
|
| Leasing Guarantee |
? | Yes, 12 Month Stay Guarantee and 21 Day or Less Lease Signing Guarantee |
| Eviction Guarantee |
Buy in for $19 (or bundled with Rent for $29) covers a normal eviction |
Included with Protection Plus for $39. Up to $7,000 in coverage |
| Rent Guarantee |
Buy in for $19 (or bundled with Eviction for $29) covers until eviction is filed on Tenant |
Included with Protection Plus for $39, coverage from 15 days up to 25 weeks of coverage. |
| Property Damage Guarantee |
No |
Yes, up to $50,000 |
| Full-Service Mgmt |
$85 or 8% |
as low as $69 |
| Leasing |
one month's rent |
as low as 70% of one month's rent |
| Onboarding/Offboarding |
Annual. Cancellation fee = Leasing charge + $300 (unless notice is given exactly as defined) |
Cancel anytime with 30 day notice. $39 or less for each Owner/Unit/Lease |
| Late Fees |
100% to manager |
100% to manager or 50/50 split with Owner |
| Inspections |
$79 - $175 |
$59 per hour, bi-annual |
| Lease Renewals |
$250 |
As low as $99 |
Pricing & Guarantees Summary : RPM offers more services and guarantees than most property managers. However, EquityTeam's services and guarantees are the most robust and comprehensive in the industry to both Owners and Tenants. Pricing for basic full-service management is similar depending on the program chosen. RPM prefers to bind Owners in to a year long, auto-renewing contract. EquityTeam prefers to allow the agreement to end with a 30 day notice (see details) because we believe neither side should be forced to keep a relationship if they don't want it.
|
OTHER |
RPM Midwest | EquityTeam |
| Tenant Ancillary Services |
? |
Yes
|
| Owner Ancillary Services |
? | Yes |
|
Residential Investing
|
? |
Yes |
| Residential Realty (Buying/Selling) |
Yes | Yes |
| HOA Management |
? |
Yes |
| Commercial Property Management |
No | TBD |
| Commercial Realty (Buying/Selling) |
No |
TBD |
| Commercial Investing |
No | TBD |
| Property Maintenance Programs |
Yes |
TBD |
*This data was compiled by EquityTeam. We did our best to make it objective and fair. If you find a mistake or a missing feature, please report it to us and we will update this document. Our goal is to have a continuously updated comparison of the main competitors to be as accurate as possible.