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Leasing Application Specialist

Cincinnati, United States

Summary: 

Our Lease Application Specialist plays a critical role in managing and processing rental applications for our top-rated property management company.

 

Location / Travel / Environment:

  • Hourly, plus bonus

  • Work from your quiet home office

  • Schedule is generally M - F business hours, or as needed

 

Typical Work Day / Responsibilities / Reports To:

  • Reports to Operations Manager

  • Primary contact for applicants and their issues and questions.

  • Coordinate collecting verification documents from applicants to submit the file for approval per internal processes

  • Communicate and assist the Portfolio Manager as needed

  • Share in answering Tenant phone calls and the Tenant support process.

  • Other tasks as needed to support the Operations Manager.

  • Collaborate with and support other members of the team to achieve company objectives and goals.

 

Skills / Abilities Needed:

  • Tactful, service-oriented, and friendly communicator

  • Excellent english speaking and writing skills

  • Can fluidly interpret and understand legal contracts (the lease)

  • Can work well independently, but can also work cooperatively as part of a team.

  • Competent and comfortable with technology

  • Ability to adapt to growth and changing business environments

  • Impeccable integrity and ethics!

 

Education / Experience / Other Requirements:

  • Experience in a similar processing/customer service role of 1 year or more required.

  • Leasing experience preferred

  • Knowledge of Cincinnati market a plus

  • Good with computers, internet applications, etc

  • Ability to type at 40wpm or higher

 

Compensation / Benefits:

  • TBD depending on skill, experience, and performance.  Our compensation promises to be aggressive for the industry and position.

  • Performance measured based on KPI’s and data, not just someone's opinion.

  • Opportunity for advancement with an industry leader and rapidly growing company

 

Other:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to any status protected by federal, state or local law.