Leasing GM (Residential) (LRGM)

EquityTeam is Cincinnati's highest-rated residential property management company.  We're very focused on creating an excellent "work hard/play hard", team culture within our "work-family". 

• People & Personal Discipline

• Retain Quality Over Quantity

• Over-Deliver

• Process Oriented

• Ethical Excellence

• Responsive & Resourceful

• Technology

• Yields (Results) Matter

Our long-time Leasing Manager is transitioning to a different role and we're looking for an All-Star to take over and maximize the opportunities we have with our Leasing dept.  The Leasing GM reports to the Residential PM GM.

The Leasing GM leads, manages, and is accountable for the success of the Leasing department.  They directly manage a team of 5-10 specialists and coordinators.  The Leasing GM's primary role is to advocate for an excellent resident experience while driving the initiatives of the Leasing Dept., training and managing direct reports,  improving company processes, and being the final authority on major tenant/residency issues.   

Being our Leasing GM can be very fun and rewarding, but it can also be stressful.  The pros are you get to lead a team of dedicated people, have tremendous autonomy and control over the Leasing Dept, and lead the policies and processes that help our residents with their housing needs, many of whom will be very grateful for you and your team's efforts.  The cons are you will need to handle some unreasonable, entitled, and sometimes crazy residents and their problems. 

• Cool under pressure

• Empathetic and a good listener

• Patience with unreasonable people

• Parental

• Proven success as a leader/manager
  

• "Whatever it takes" attitude

• Tactful people skills 

• Quiet, Cincinnati area based home office

• Recent model smartphone

• Quality vehicle (some local travel required)

• Set your own schedule (typically M-F business hours), but have a reasonable "always available (email/phone)" mentality

• Excellent communication skills in English, written and verbal

• Dynamic problem-solving skills

• Leadership/Management skills

• Type 35+ WPM

• Strong comprehension of web-based applications

• Prefer skills with various PM industry software like PropertyWare, etc.

• Intermediate to advanced understanding of residential construction and remodeling

• Ability to delegate tactfully

• Organization skills to set and follow through with dept meetings and trainings

REQUIRED:

• Min. 3 years as a real estate professional (either as a Realtor, PM, or similar)

• Min. 2 years in a management role
  

• Min. 1 year working at a high level in a Leasing Dept.

• Thorough knowledge of Cincinnati / Dayton geography / real estate market

• Experience with local utilities, preferably with setting up and managing bulk accounts

• Proven/demonstrated/verified track record of success in delivering above expectations

PREFERRED:

• Ohio real estate license

• CAM or NARPM certifications

• Experience with EOS or similar management philosophies

• Experience as a manager in a high volume customer service position (ie inbound call center, etc)

Range $50k - $100k+ depending on qualifications and development of our Leasing Dept's revenues. 
Our Compensation & Benefits promises to be aggressive for the industry and the position.  We generously reward high performers and refuse to lose good people over minor compensation issues.